Background

Ad Hoc is a digital services company for the United States government. As a researcher at Ad Hoc, I work with exceptional technology professionals and partner with stakeholders to improve the experiences of government services and transform legacy systems to modern tools. Currently, I'm working on a government contract with our partner organization, Bellese Technologies, to modernize and enhance CMS's hospital quality reporting (HQR) product. Below, you'll be able to view usability reports and research efforts that I've lead while being with the company. 

My Role

While leading independent research efforts, I work cross-functionally with a team of 4 other researchers, 5 designers, 2 content strategists, 1 business analyst, and 1 product manager. 

Reporting Requirements Usability Report
Exploring the findability and comprehension of new web-based reports for hospital facilities.
Lightning Talk
Presentation to Ad Hoc senior leadership on I was able to quantify anecdotal user experiences into insights to resolve pain points and errors.
Dashboard Discovery Research
Secondary research for a new dashboard for users who participate in CMS's hospital quality reporting (HQR) program.
Promoting Interoperability Usability Report
Testing the findability and usability of a hospital quality reporting (HQR) program that encourages facilities to use electronic health records (EHR).
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© 2019 by Tyreek Houston.

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