Senior User Experience Researcher specializing in AI-powered B2B SaaS products
I help product teams build trustworthy, human-centered AI and data-informed experiences by translating complex user behavior into clear product direction.
Hey!
I'm Tyreek Houston
Senior User Experience Researcher (AI / B2B SaaS)
I’m a Senior User Experience Researcher with 10+ years of experience driving research for data-intensive B2B products. I specialize in evaluating complex systems, building scalable research frameworks, and helping product teams make confident decisions grounded in human insight, particularly in healthcare, AI, and emerging technologies.
My work has directly influenced product strategy, improved system reliability, and increased adoption across organizations like Elsevier, ConsenSys, Optum, and federal healthcare platforms.
What I Do as a Senior UX Researcher
AI & Product Research
Evaluating complex systems to drive confident product decisions
Lead mixed-methods research for AI-powered and data-intensive B2B products, including usability testing, system evaluation, and trust assessment in real-world workflows.
Scale Research
Building repeatable, high-impact research practices
Design and operationalize research frameworks, playbooks, and workflows that improve consistency, speed, and adoption across product, design, and engineering teams.
Influence Stakeholders
Turning insights into roadmap-altering decisions
Partner closely with product, design, engineering, and leadership to translate research insights into clear product direction, system improvements, and measurable outcomes.
Where I’ve Done This Work
COLLEAGUE FEEDBACK
Feedback from Product & Design Partners
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![Man smiling at a seaside restaurant]()
"I had the pleasure of working with Tyreek on a government reporting product. His insights enabled the design team to effectively design valuable, efficient, and accessible product experiences for the end-users. His findings enabled product teams to effectively make decisions on product direction. Overall, Tyreek's professionalism, senior-level skill set in research, effective communication, and pleasant nature made working with him an absolute pleasure."
Charlie Steininger
Lead UX Product Designer, Bellese Technologies -
![Portrait of a man with glasses and a beard wearing a blue hoodie.]()
"It was a wonderful experience working under Tyreek's mentorship. I was really impressed how he thinks from a users' perspective in creating experiences that are truly user friendly."
Hamza Nasim
Founder, Axiomm -
![Man in blue suit smiling with crossed arms against a gray background.]()
"The overall experience working with Tyreek was excellent. The best part about working with him was his high degree of organization. Everything was organized well, making it easy to follow and find anything during the project."
Alexandre Party
Co-Founder, YouMeme -
![Man in formal attire standing outdoors with a building in the background.]()
"Working with Tyreek was good, the process was clear and well documented. The best part about working with him was having work that was concise and outputs that contained directly actionable items. Also, some findings were surprising which is good since it means we missed some things."
Lotfi Zouad
Co-Founder, Gains Associates -
![Woman smiling, holding a red vintage typewriter.]()
"Here are a few other things I can tell you about Tyreek: He contemplates decisions carefully, but efficiently. He's attentive to detail and deliberate about his goals. And he's truly a pleasure to work with—responsive, honest, good with feedback, and schedule-aware. He has great ideas. If you get the opportunity to work with Tyreek, you absolutely should. You'll be glad you did."
Sara Rosinsky
Copywriter, Shiny Red Copy
Why teams hire me as a Senior UX Researcher
Faster, More Confident Decisions
Enable teams to move faster by grounding product decisions in evidence, reducing rework, and aligning stakeholders early through clear, actionable research insights.
Higher Adoption Through Trustworthy Design
Improve adoption and engagement by evaluating usability, clarity, and trust in complex systems, especially AI-powered products.
Proven Impact in Complex Environments
10+ years delivering measurable impact across healthcare, AI, Web3, and regulated systems — improving reliability, reducing user issues, and strengthening product confidence.
Research Education & Community Leadership
Sharing Research Frameworks with the Global UX Community
I regularly teach and share research frameworks with designers, product managers, and researchers worldwide, including a live, two-day workshop attended by 1,700+ professionals.
Research Foundations for Business Impact
A live, practitioner-led workshop focused on turning ambiguous business questions into clear, decision-ready research strategies.
Strategic Research Implementation
Practical frameworks for conducting, synthesizing, and communicating research in ways that influence product and leadership decisions.
Turning Research into Product Direction
Workshops focused on translating complex qualitative and quantitative signals into clear product opportunities, prioritization inputs, and strategic direction.
Research Storytelling for Decision-Makers
Teaching teams how to communicate research findings in ways that align stakeholders, build confidence, and accelerate product and leadership decisions.
Industry Contributions
Contributing to How User Research Is Practiced
This guide reflects best practices in participant management and recruitment, incorporating perspectives from experienced practitioners across industries. My contribution focuses on reducing bias, improving rigor, and enabling teams to conduct more effective research at scale.